Privacy Policy
Last updated: October 2026
This policy describes how Fingerscosts Heating & Air (we, us) gathers, uses and passes along information when you browse fingerscosts.living, phone the number shown on the site or send in a form. It is a general template, not legal advice.
What We Gather From You
Some details come straight from you. When you fill out a form or phone in, you may give your name, phone number, email address, location and a short description of your heating or cooling problem.
Some details are collected automatically while you use the site. These can include your IP address, browser type, device type, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked. In some cases they are recorded, for quality and billing purposes.
Why We Use It
We put your information to work in these ways:
- Matching you with an independent HVAC provider that serves your area
- Handing your request details to that provider so they can reach you
- Answering your questions and messages
- Seeing how the website and phone lines get used
- Making the site and the service better
- Meeting legal duties and stopping fraud or misuse
Who Receives It
Fingerscosts Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about your request. Those providers are separate businesses. Each has its own privacy practices.
We may also share data with companies that help run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information when the law requires it, or when we need to protect our rights.
We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.
Cookies and Analytics
The site may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.
Your Choices and Rights
Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@fingerscosts.living. We may need to confirm who you are before acting on it.
Security and How Long We Keep Data
We take reasonable steps to protect your information. No way of sending or storing data is completely secure, though. We hold on to information only as long as the purposes above require, or as the law requires.
Children
This site is not meant for children under 13. We do not knowingly collect personal information from them.
Updates to This Policy
We may revise this policy from time to time. The date at the top shows the latest change.
Contact
Questions about this policy? Email contact@fingerscosts.living.
Tell us what happened
Tell us what your system is doing. Request an estimate, or Request a callback to check provider availability in the Kenner area. No obligation to move forward.
No obligation